Who is Eclareon
eclareon is a consulting firm working internationally to support public and private institutions engaged in the fields of renewable energy, energy efficiency, climate policies and environmental protection.
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- Official communication was being conducted via WhatsApp
- No way to retrace project researcher messages once he/she did abandon or conclude the project
- There was no clear procedure to govern the conversations and stablish moderators
- No link with existing applications for data research
- Impossible to manage a GDPR or NDA via other solutions like Slack or Microsoft Teams
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- Server {{Onpremiseswithoutcomprises}}
- Rocket.Chat Pro Version
- Direct support from FABULOR and not Rocket Chat
- Integration with direct in-house software
Results
- Intenal communication improvement
- Information traceability
- Channel governance for the moderators
- Correlation between the research data and the discussions of moderators and scientist