Setting up a
better chat solution
Here are some of the popular challenges companies face
Calls, mails & chats are very time consuming
You can't customise or develop on top of your solution
The communication is not safe, secure, & GDPR compliant
Conversation history often gets lost
What we can do
We help you excel at customer service and team collaboration
Fully customised chat experience to improve up sell
Do not miss business opportunities, let your customers, partners and external users talk to your team
On the channel they prefer: WhatsApp, Telegram, Website, SMS, social networks with chatbot automatization and all at the same place.
Reduce handling time with a chatbot for the frequent questions
Everybody likes a human conversation, but a chatbot can free your agents and solve the hundred questions like: where is my order? what are your prices? How can i access my account? when is my next appointment? and more
Re-route your customers to the right departments and agents to get things solved on time and faster, just like your clients would like to.
Centralized communication and collaboration
Communicate and collaborate with your team, share files, chat in real-time, or switch to video/audio conferencing while keeping the highest levels of security and privacy.
Determine as many levels of rights, roles and responsibilities as you need to keep your company efficient and secure. Automate repetitive tasks and connect with your favorite productivity and collaboration apps to increase productivity and reduce lost information.
What our customers say
“Given the high degree of customization that we applied to the solution, having the close support from Fabulor was an important factor to the product's success."
Chief Digital Officer | Retail Storey
“Fabulor helped us with the customisation, get things set up, and being able to communicate with our team in China with simultaneous translation between mandarin and english.”
Director | Get It Made Ltd
Setting up Rocket.Chat in less than 2 weeks
Let's get started
We help you set up Rocket.Chat without going through the technical learning curve on your own. Let's move smoothly from registration to live conversations.More info
We deliver a custom built chat solution on top of the open source foundations of Rocket.chat.More info