Rocket.Chat Enterprise
Team collaboration
On premises
€7
/ user / month /
Min 25 users
Includes:
Team collaboration
Unlimited 1:1 and group messaging
User sync
OAuth basic social logins
End-to-end encryption
Full messaging history
Unlimited & secure push notifications
Unlimited marketplace apps
1:1 federated messaging
Full Matrix Federation
Advanced identity management
High availability
Centralized admin controls and granular audit logs
Data loss prevention
Video conferencing integrations
Customizable user permissions
Guest users
Custom white-label branding
Delivered/read receipt
Channels
Livechat
Email (basic)
SMS (basic)
Support
Web support portal
Deployment options
Self-managed
Rocket.Chat Enterprise
Team collaboration
Cloud
€11,75
/ user / month / Min 25 users
Includes:
Team collaboration
Unlimited 1:1 and group messaging
User sync
OAuth basic social logins
End-to-end encryption
Full messaging history
Unlimited & secure push notifications
Unlimited marketplace apps
1:1 federated messaging
Full Matrix Federation
Advanced identity management
High availability
Centralized admin controls and granular audit logs
Data loss prevention
Video conferencing integrations
Customizable user permissions
Guest users
Custom white-label branding
Delivered/read receipt
Channels
Livechat
Email (basic)
SMS (basic)
Support
Web support portal
Deployment options
Cloud deployment
Updates
Upgrades
Database
Backup installations
Rocket.Chat Enterprise
Omnichannel
On premises
€35
/ agent / month / Min 5 users
Includes all the benefits of Team collaboration, plus:
Omnichannel customer collaboration
Templated messages for common messages
Route returning customers to previous agent
High impact inquiry prioritization
Queue waiting time display
Mobile app for agents
Inquiry forwarding across teams and departments
Multiple queues & departments
Distribute inquiries across available agents
Analytics and real-time monitoring
Channels
Facebook Messenger
WhatsApp Business
Instagram Direct
Telegram
Email (premium, coming soon)
SMS (premium, coming soon)
VoIP
Livechat
Support
Web support portal
Deployment options
Choice of self-managed or secure cloud
Whatsapp
Rocket.Chat integration
For community
49 € / Month
Unlimited messages and conversations
Translation App
24,99 € / Month / Workspace
Unlimited translations*
29 languages
For communication between:
- Omnichannel & Social media apps
-Team Collaboration & LiveChat
Fabulor Bot
250 € / Month
1 Handle to Department
1 greet message & 10 FAQ
10 Decisions & 10 Messages
5000 Interactions x Month
2 Alternative Messages & Questions
Rocket.Chat
Hosting by Fabulor
175 € / Month
Instance management
updates, patches and upgrades
Hosting for max 50 users
Support during business hours